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St Albans Brighton Islington
Clapham Leamington Spa

Privacy


We respect your privacy and we’re committed to protecting the data you supply.

1. Information This Website Collects:

Via our newsletter sign-up
If you agree to sign-up, we may collect your name and email address in order to forward our e-newsletters and other relevant marketing material.
Your details may also be used to aid us in our marketing efforts.
If you are 15 and under you must get parental consent to sign-up.
This information is stored on our database for the above purposes on a third party secure server (*see below for more information on our Third Party Data Processors).
We have installed an SSL certificate on our website to aid with data security.
You can request for your data to be removed from our database at any time by contacting us or clicking the ‘opt-out’ link provided in each e-newlsetter.
Contact forms and email links
The information you provide to us via email or within an enquiry form from our website will not be stored in a database. 
However, your email address and the details you provided will of course be within our email client systems [such as Outlook or Mac Mail] until we delete it.
We will use the information you provide to deal with your enquiry, the project we are commissioned for, or to aid with our marketing efforts.

2. Cookies:
Like the majority of websites… this one uses cookies! These are tiny text files stored on your computer by your browser. They collect information about how you browse this website and provide information about your computer settings, your operating system and your IP address. They help with Google Analytics and will collect data such as: the pages you visit, dates and times, how long you spend on each page, what you click on within a page and how you found the site. These cookies don’t collect personal data such as names or addresses. 
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer (however, this may prevent you from taking full advantage of the website). If you wish to disable cookies, do a Google search for ‘How to disable cookies’ relevant to the browser you use.

3. *Third Party Data Processors:
We have a number of third parties that use data provided through our website. These are listed below along with links to their own Privacy Policies:
Google Analytics 
We use Google Analytics to provide us with our website statistics.
https://www.google.com/intl/en-GB/policies/privacy/
Campaign Monitor 
We use Campaign Monitor to distribute our e-newsletters and e-marketing materials.
https://www.campaignmonitor.com/policies/#privacy-policy
https://www.campaignmonitor.com/trust/security-privacy-data-matter-us/
Heart Internet 
We use Heart Internet to host our website and the database storing any ‘sign-up’ data.
https://www.heartinternet.uk/terms/heart-internet-privacy-statement
Social Media Platforms
We provide links to our social media pages from this website, these platforms have their own Privacy Policies:
Twitter - https://twitter.com/en/privacy
Instagram - https://help.instagram.com/155833707900388
Facebook - https://www.facebook.com/privacy/explanation

4. How We Handle Data Breaches:
We will report any unlawful data breaches to relevant authorities within 72hrs of the breach.

5. Your Rights:
We’d be happy to provide you with a copy of the information we have stored of your personal data, please see the contact information below. We’d hate to say ‘goodbye’ however, if you wish for your details to be deleted, please let us know via the contact information below.

6. Contact Information / Data Controller:
The Radiator Centre
7 Holywell Hill
St Albans
Herts
AL1 1EU
Email - info@theradiatorcentre.com
Tel - 01727 840344

7. Changes To Our Privacy Policy:
Any relevant changes to our Privacy Policy will be added to this page.

8. And Finally:
We take every care to protect your personal data however, we can’t guarantee total security and therefore provision of your data is done so at your own risk.
Our site contains links to other sites. If you follow a link to any of these other sites, please note that each should have its own privacy policy and we are not responsible for how they manage and/or store any data provided to them.